North American Service Company

Welcome

Welcome to North American Service Company, Inc. We provide remarkable quality assurance and marketing work. Subscription agencies and partners employ our services to contact their customers because of our knowledge in quality assurance and marketing. NAPSCI also provides back office services, customer care and support, magazine subscriptions and a wide variety of consumer products.

Back Office Services

  • CFO Services
  • Accounting
  • Administrative Services
  • Reporting/Record Keeping
 
  • Collections
  • Fulfillment
  • Production Planning
  • Efficiency by reducing Manual Operations

Quality Assurance

  • Developed system of quality management and/or improvements
  • Confidence in service quality and Representatives
  • Delivery of consistent customer satisfaction
 
  • Monitoring and Evaluating
  • Data gathering
  • Remote Quality Assurance Agents

Marketing

  • Customer value proposition
  • Permission marketing
  • Establishing customers/clients needs and wants
  • Ensuring best products/services
 
  • New product execution
  • Monitoring the competition
  • Joint ventures

Customer Service

  • Live Representatives, 9am-5pmĀ PST with 24/7 Messaging System
  • 100% Customer Satisfaction
  • Respectful, courteous, professional representatives
  • Clear communication with customers
 
  • Focus on problem solving and resolving conflicts
  • Building trust, therefore building lasting relationships
  • Integrity